At Vespera Tours, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and travel packages.
1. Information We Collect
When you interact with us, we may collect the following information:
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Personal Information: Name, email address, phone number, nationality, passport details (if required for bookings).
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Booking Information: Travel dates, destination preferences, accommodation choices, and other details needed to arrange tours and holidays.
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Payment Information: Limited payment details (processed securely via third-party payment gateways).
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Website Usage Data: IP address, browser type, device information, and browsing behavior on our site (via cookies and analytics tools).
2. How We Use Your Information
We use the collected information to:
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Process bookings and reservations.
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Provide customer support and respond to inquiries.
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Personalize travel packages and recommendations.
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Send booking confirmations, updates, and promotional offers (if you opt in).
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Improve website functionality, user experience, and services.
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Comply with legal obligations and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
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Travel Partners: Airlines, hotels, transport providers, and tour operators to fulfill bookings.
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Payment Gateways: To securely process transactions.
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Legal Authorities: If required by law or to protect our legal rights.
4. Data Protection & Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee complete security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance browsing, analyze site traffic, and deliver personalized content. You can adjust your browser settings to decline cookies, but this may affect website functionality.
6. Your Rights
As a user, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your information.
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Opt-out of marketing communications at any time.
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Withdraw consent where applicable.
To exercise these rights, please contact us.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
9. Contact Us
For any questions or concerns about this Privacy Policy or your personal data